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The Match-Maker by Tucker Labare

Caregivers are one of the most important aspects of in-home care as they interact with the clients on a daily basis and ensure that the clients are well taken care of. As important as it is to have qualified, caring and experienced caregivers in Vermont and New Hampshire at TLC Homecare; it is just as important finding the correct caregiver for each home care client. Home healthcare is all about keeping clients in a safe and comfortable environment as they age and the caregivers have everything to do with this. But just because a caregiver has years of experience, it does not mean their personality or skill set will match that of the home care client they are working with. It is my job to play “match-maker” to ensure the client, client’s family and caregiver are all happy with the home health aide.

The process of choosing the correct caregiver for a home care client starts the minute that new client comes on board with TLC Homecare. As soon as they choose TLC Homecare as their in-home health care provider, I look to see where the client is located which allows me to narrow down which pool of caregivers to choose from. I then take a look to see what home care hours are needed as this allows me to narrow the pool of caregivers down even further since some caregivers are looking for a lot of in-home healthcare hours, while others are looking for fewer hours. The final step is to find out important information about the home care client. Does the client have any special needs that only certain caregivers are able t deal with? Do they enjoy certain activities? Do they have a preference when it comes to males or females?

Once all of these things are taken into consideration I contact the caregiver that we feel would be the best fit and see if they are interested in working with the home care client. The caregiver then begins to work with that client and we hope that it is a good match. Typically, if it is not a good match personality wise or skill wise, we will hear about it quickly from either the caregiver or the client’s family. Our overall goal is to ensure that each client gets to age happily in the comfort of their own home. We want all of your clients to have the following experience when everything is said and done: “TLC’s wonderful staff was tremendously helpful in supporting us in having my father home on hospice. They were amazingly flexible, going the extra mile on numerous occasions to fit around our schedule. The individual caregivers were skilled, patient and caring. We never would have been able to do this without TLC, and it meant so much to my father.”

With that said, it is not always guaranteed to be a good match between the caregiver and the home care client, but TLC Homecare will do whatever it takes to ensure each client ends up with a caregiver they are happy with. It is a bit of a puzzle, but thanks to our wonderful in-home healthcare aides we are able to eventually match each one of our clients with a qualified, caring and experienced caregiver.

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